Operating Systems:
Windows 2000
Windows NT
Windows 9x
Windows 3.x
DOS
Some UNIX
Networking:
Internet and TCP/IP
Ethernet
Remote Access
NetWare 3.12, 4.11
WWW/FTP/Telnet
Web Page Development
Application Software:
Access
Adobe Acrobat
Cakewalk
Dreamweaver
Eudora
Excel
Extranet Access Client
Front Page
HomeSite
IE 5.5
Lotus Notes
Netscape
Office 2000
Outlook
Quicken
Word
WordStar
WSFtp
Programming Languages:
HTML
Some C++
Some Visual Basic
History:
About Me
Objectives:
Short Term - Network Administrator Long Term - Network/Systems Engineer
Education:
- Associate of Applied Science Degree, Electronics Technology - 1996
Heald Institute of Technology, Roseville, CA
Dean's List Academic Achievement
- A-Plus Certified PC Technician -1998
- Netware 4.11 Certified Netware Administrator - 1998
Employment:
Network/Systems Specialist - PC desktop support - November 2000 to May 2002
AT&T Fixed Wireless, Redmond, Washington
- Install, configure, repair and troubleshoot PC desktops, workstations and laptops in a fast-paced, customer-service oriented Windows NT enterprise network environment working with both hardware and software related issues
- Responsible for disconnect and re-connect of moving customers, migrating and archiving user data and tracking IT assets.
PC Technician - Various contract positions - October 2000 to November 2000
TEKSystems, Bellevue, Washington
- Install and configure new NT and Windows 2000 workstations
Technician Volunteer - September 1996 to June 1997
County of Sacramento, Systems and Data Processing, Distributive Processing Support Bureau
- Configure and install new PC workstations for use throughout the county network
- Troubleshoot and repair PC problems for employees of various County departments
- Worked extensively in DOS, Windows 3.1, and Windows 95 environments. Learned a wide array of applications and also performed simple programming tasks.
- Configured Novell workstations for Token Ring and Ethernet environments, in a variety of business settings.
Fire Operations Worker, Level II - April 1991 to June 2000
County of Sacramento, Department of Airports
- Respond to emergencies including medical-aid calls, fire alarms and aircraft alerts
- Train new hires in areas of refueling, fire-fighting apparatus, and airport operations
- Refuel commercial and private aircraft
- Resolved some computer and network related issues when IT personnel were not available making it possible to complete time critical tasks.
Self Employment - 1996 to June 2000
- PC Technician - field service work, building new, upgrading old, troubleshooting and repair